At PropPal, we are committed to maintaining the highest ethical standards and conduct in all aspects of our business. We encourage employees, stakeholders, and partners to report any unethical behaviour, misconduct, or violations of company policies. To facilitate this, we have established a comprehensive whistleblower protection and reporting mechanism.
Reporting Channels Dedicated Hotline: An anonymous hotline managed by a third-party service provider is available 24/7 for employees and stakeholders to report concerns confidentially.
Email Reporting:** A designated email address (whistleblower@proppal.com) has been established to receive anonymous reports.
Physical Mail: A confidential P.O. Box address is provided for individuals who prefer to report via traditional mail.
Anonymous Reporting Process
Confidential Hotline: Individuals can call the dedicated hotline and report concerns anonymously without revealing their identity. Callers are provided with a unique case number for follow-ups.
Email and Mail Reporting: Individuals can send detailed reports via the designated email address or physical mail without disclosing their identity. Reports are processed without revealing the sender's information.
Whistleblower Protection
Confidentiality: The identity of the whistleblower is kept strictly confidential. Only authorized personnel involved in the investigation process have access to the whistleblower's information.
Non-Retaliation Policy: PropPal strictly prohibits retaliation against whistleblowers. Employees or stakeholders who report concerns in good faith are protected from any form of reprisal, including but not limited to, dismissal, demotion, or harassment.
Anonymous Follow-up: Whistleblowers are encouraged to follow up on their anonymous reports by providing additional information without revealing their identity. This ensures two-way communication while maintaining anonymity.
Investigation and Follow-up
Prompt Investigation: Upon receiving a report, PropPal’s dedicated ethics committee will promptly initiate an internal investigation.
Resolution: Once the investigation is concluded, appropriate actions will be taken based on the findings. Whistleblowers will be informed of the resolution without compromising their anonymity.
Legal Protections
Legal Safeguards: Whistleblowers are protected under applicable whistleblower protection laws and regulations. PropPal fully complies with legal requirements to safeguard whistleblowers.
Awareness and Training
Training Programs: Regular training programs are conducted to educate employees and stakeholders about the whistleblower protection policy, emphasizing the importance of reporting unethical behaviour.
Awareness Campaigns: PropPal periodically conducts awareness campaigns to promote the whistleblower protection mechanism and encourage a culture of integrity and accountability.
Conclusion
At PropPal, we value the courage and integrity of whistleblowers. This robust reporting mechanism ensures that individuals can raise concerns anonymously without fear of retaliation, allowing us to maintain our commitment to ethics, transparency, and accountability.